Very disappointed with the customer service at this travel agency. My hubby & I came in early one morning wanting to book some flights...

We were pretty much ignored for 5 mins - as we walked in we got the standard "someone will be with you in a minute take a set" but there was no one else in there & 4 people behind desks, 2 were typing away & the other 2 were talking amongst themselves & another ambled in with her morning coffee..

I just thought surely one of them could stop what they were doing/talking about & help the customers who are waiting..I found it a bit rude.

The lady who finally served us was ok - didn't really explain a lot to us re; fees etc...this was our first time booking flights through an agency, next time I'd just do online I think...