Fem Skin Therapy

4.8
based on 20 reviews

Customer Approved
“We make customer
service a priority”

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20 reviews about Fem Skin Therapy

verified email - 06 Dec 2014

A friendly relaxed environment. Staff are awesome. My daughter has special needs and she is treated like any other customer and is very comfortable getting her treatments. We love the whole FEM experience.

Approximate cost: $80

Fem Skin Therapy 08 Dec 2014

Thanks for your positive feedback Deirdre. Jamie is always a delight to look after- we love having her visit. Regards, Marnie

daisys487 16 Mar 2016

glad to know that they also do special treatments, and the experience was comfortable.

verified email - 29 Nov 2014

Visiting FEM for all my beauty therapy needs is one of my favourite things to do. I have been going there since it first opened and it is AMAZING!!! The experience keeps getting better and better. Owner, Marnie Browne, ensures her awesome staff are always up-to-date with the latest techniques. The customer service is like no other! The ambience of the salon is wonderful, relaxing and ultra modern. I am always made to feel special and cared about each and every appointment!

Fem Skin Therapy 29 Nov 2014

Thanks Penny, you're a star and we've loved having you for all these years. So great to see your smiling face every month and help you look & feel fab. Marnie xx

verified email - 25 Nov 2014

I have been going to Fem since 1997. From the first day I walked in I knew I was going to go back as the young owner was very helpful, professional and friendly. Over the years she has employed other staff and all have been professional. I would strongly recommend Fem- all their products and treatments are the best especially the pedicures.

Fem Skin Therapy 25 Nov 2014

Cathy you were my very first client on my first day of business and it means so much to me that you are still visiting us regularly after nearly 18 years. Thank you for your support and kind words, you are a pleasure to have in the salon and we all love the nougat you bring us in every Christmas. Regards, Marnie x

Anonymous
verified email - 23 Nov 2014

Very professional, great atmosphere, very friendly girls. I love Laura, she does the best pedicures. All the girls have great product knowledge.

Fem Skin Therapy 23 Nov 2014

Thank you so much for the positive feedback- I'm so glad you enjoy your visits to the salon. Regards, Marnie :)

19 Nov 2014

I have been going to Fem Skin Therapy for a few years now. I find the girls to be very professional and friendly. They have a great range of services and I find there is never anything too hard for them. I would highly recommend going there if your after a good therapist.

Fem Skin Therapy 23 Nov 2014

Thanks you so much for your kind words Leah, we look forward to seeing you for your regular appointment next month! :)
Marnie

verified email - 13 Feb 2014

I have been going to Fem Skin Therapy for the last 18 months for my skin aging needs.
I used to go to Fem in the early days when you had to enter via the hairdressing salon; these visits were mainly to have my acrylic nails done, with the occasional facial or information evenings on skin care that Marnie held, when acrylic nails were taken off the menu I stopped coming for no other reason than to have my nails done elsewhere.
18 months ago my daughter started going to Fem for skin care prior to her getting married and as mother of the bride I thought I needed some skin care as well, what a joy to be rekindled with the Fem staff and especially Marnie I was made to feel like I had never left.
I now book a monthly appointment and in the capable hands all staff members and I have probably had most treatments on the menu and will continue to do so because I'm constantly told I have lovely skin and that makes me feel good especially for someone who is mid sixties (but don't tell anyone!!!)
There is lots to like about Fem, staff are great, rewards program comes in very handy when you want those add on treatments, I always buy Fem gift certificates for friend and love it when my family buy me Fem gift certificates.
I also would like to mention Marnie's choice of skin care products I just love them and would not use any thing else.
Thank you Marnie and Fem staff for your welcoming care. Lia Kelly

Anonymous
15 Jan 2014

Great little hide away for pampering! The last two recent therapists that were there for a couple of years, but then left, were amazing perfectionist's and so kind & caring, I am not happy that they are gone.
There have been high turn around of staff at Fem in the last year and many therapists have not been good. I usually have great pedicures there but the newest therapist did not live up; she took way too long and very frustrating! Although I like the boss, it is starting to get uncomfortable in there with constant new staff and unfriendly receptionist's.

Approximate cost: $25-$150

Fem Skin Therapy 07 Feb 2014

Hi Anonymous,
With the amount of training and development that we invest in all our staff we are always disappointed to lose long term team members so I truly appreciate your comments. My manager and I, who has been with the business for 14 years, are working closely with our current team to develop them as quickly as possible to our exacting standards but I'm the first to admit this doesn't always happen without hiccups along the way. I offer my sincerest apologies that your last experience was not what you are use to receiving but would welcome the opportunity to delight you again should you choose to contact me personally at the salon on 9432 5600.
Thank you for comments, Marnie Browne, business owner.Type your comment in here...

verified email - 18 Oct 2010

I have been going here for waxing and regular pedicures/manicures for several years. I find the staff are always professional and friendly and there is low staff turnover which is great. The pedicures are great for a pamper and it is one of the few places that get rid of the dead skin so easily. I recommend Fem otherwise I wouldn't continue to be their client.

verified email - 15 May 2009

The girls are great, the place is relaxing, the music peaceful and the waxing great..
the entrance is from the Hairdressers below and the spiral staircase to the top.

verified email - 19 Jan 2008

I'm very particular with my personal waxing needs. The staff of Fem Beauty Therapy well and truely meet my needs above expectations. Very professional, clean enviroment. Walk out a very satisfied customer. Offer massage and beauty therapies as well but have not used them.

Approximate cost: $15.00

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