This afternoon we had michael nguyen from fallon air conditioning come and serviced the air well ducted air conditioner.
I felt that the air con repair man was informative, polite, friendly.
I think the fallon trade group are quick to respond, thorough and willing to help. I like they have multiple tradesman to choose from and a fair home trades members plan.
Try them
Approximate cost: $470
Joel Leslie from Fallons was friendly competent young man. Good advice seems to know his stuff. On time and efficient. Speaks highly of Fallon as an employer.
Great to hear you were happy with your experience. We'll pass your comments on to the team today!
Very disappointed with Fallon. They wouldn't tell me the price upfront (only "$49 dispatch fee" - i.e. just to turn up the front door). Then the technician turned up and told me the work would require HUNDREDS of dollars to even look at my air conditioner!!! Avoid!!!
Very disappointed with Fallon. They wouldn't tell me the price upfront (only "$49 dispatch fee" - i.e. just to turn up the front door). Then the technician turned up and told me the work would require HUNDREDS of dollars to even look at my air conditioner!!!. Avoid!!!
Hello Brian, I'm sorry to hear about your experience...
We are trying to find the job you are referring to so that we can investigate this issue for you however we are finding it difficult to locate given the information you have provided. Could you please either a) provide more information like the job number, the name the booking was made under or the date, or - b) contact us directly on (07) 3029 6362 so someone can look into this for you personally...
I note that you have posted this same review on a number of different sites so in case you do not receive this message, I will post the same response on those other review sites as well.
Initial phonecall was made at 8:14am and no consultant was available but would call back. Didnt hear back till 10:11am. Thought this a bit slow as i had to be able to plan my workday.
Joel arrived mid afternoon and sorted the issue out relatively quickly. Good fault finding skills.
Also Joel rang when 5 minutes away which was good
Approximate cost: $280
Hi there and thanks for leaving some feedback on your experience. We'll pass on your comments to the team today.
This morning michael the air conditioning service man, came to inspect the kelvinator and Panasonic air conditioner.
I felt the aircon service man was ...helpful and polite
I felt the aircon cash back offers were ...ok
Thank you
Approximate cost: $5000
Great to hear you're happy with your experience. We'll pass your feedback on to the team today.
Had Joel leslie out from fallons, he provided fast and polite service. Took advantage of the membership to get the discount. Its great to be able to get the work done on a Saturday.
Hi there, thanks for leaving a review. We'll pass your comments on to the team today!
Pretty expensive and a bit salesman techniques during first call out. It cost me $1600 to replace two room fans and an extractor fan. Work took about 4 hrs including pick up of new fans. Cost of fans was less than $400, which means their hourly rates are around $300 an hour. Was told I would receive an itemised breakdown invoice by email, but actually received a one line invoice for about 20% of the amount I paid, which seems somewhat suspicious.
Approximate cost: $1600
Hi there if you can provide a job number or some other information I'll submit a request to the appropriate manager to investigate the issue for you. If you like you can email [email protected] or call us on 1300 762 260 and somebody will take care of it for you.
Thanks for the follow up - I will contact your office direct.
Good service. Everyone turned up as planned! Joel leslie was fabulous...decisive, helpful and professional!!! Would recommend him for anything electrical, whole heartedly. Thank you Joel.
Hi there and thanks for the review! The team will be happy to hear you were please with our service...
Joel was fantastic and energetic. While we originally planned
a simple check of our fire alarms we enthusiastically added replacement power points and additional power surge protection work including membership.We gladly bought more because of his personable nature and willingness to help us. He was genuine
Approximate cost: $1800
Thanks for your feedback! We're glad you were happy with our service.
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Hi there, thanks for taking the time to leave some feedback. Great to hear you were happy with your experience. We'll pass your comments back to the team today.