Eyecare Plus Ashgrove

4.9
based on 49 reviews

Customer Approved
“We make customer
service a priority”

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49 reviews about Eyecare Plus Ashgrove

25 Feb 2022

Beautiful staff, utterly competent. I would thoroughly recommend

Thankyou so much Katrina, we appreciate you taking the time to let everyone know your thoughts and giving us feedback! x Jasmine

07 Feb 2022

Customer service is second to none. The team go out of their way to make you feel welcome and help you. If your have an eye problem they will always fit you in. Have never found an optometrist like this team who work with you to get a result.

Thank you so much for this lovely review!! We look forward to taking care of you and your family again in future!

verified email - 04 Feb 2022

Caring and professional - would never go anywhere else!

Thank you Ann for your lovely comments. We look forward to continuing our care of you in the future!

verified email - 28 Jan 2022

The service was excellent the staff friendly and welcoming. My eye test was very thorough and the selection of frames was high quality and many styles to voose from. Thank you

Thank you so much for taking the time to leave us your feedback. We love building relationships with our patients and look forward to continuing our care of yourself and Greg. Cheers!

30 Dec 2021

Both Sally and Jasmine ensured that I received the most suitable, stylish optical solutions for me which was challenging at best. Jasmine makes you feel that no request is too difficult and with her natural sense of elegance, you are assured your frames will look fabulous!
The store itself is user friendly and chic, making your visit very pleasant. I would highly recommend Eyecare Plus Ashgrove and encourage people to not “put off” purchasing. It will clearly improve your life.

Oh thankyou Karen, it is patients like you that make our work so worthwhile. It is always a pleasure to assist you and we look forward to continuing our care of you(and your family!) in the future.

16 Dec 2021

I keep coming back here because they truly, genuinely care about their clients. Not just a number, not just a claim on a health fund : I mean proper client service, above and beyond stuff. I don’t live close by, I drive there because they have been incredible with my three boys and with me. Genuinely, my new glasses have changed my quality of life. Should have gone to see them sooner.

Thankyou so much for your hearfelt review. We are grateful for your support, and so happy we could be involved in changing your life, wow! Sally & I look forward continuing our care of you and your family in the future

27 Nov 2021

Highly recommended! Local independent offering a wonderful customer experience and expert, professional assessment and treatment.

I am absolutely thrilled to have found Eyecare Plus. When I realised I may need glasses for the first time at 40, I hoped to find an optometrist that was local and not a large chain. Eyecare Plus not only satisfied this, but the experience was wonderful both as a customer experience and as a clinical experience.

It is a beautiful space with a great range to choose from. Jasmine and the team out front were warm, welcoming and helpful, as well as prompt and efficient. Sally provided a highly professional and thorough assessment, offering relevant information about the process in a way I could understand.

I'm thrilled with the end result, too. My glasses perfectly remedy my recent struggle to work or read at any length without getting sore eyes. I also love the frames, fit, and ongoing support offered by the team.

Thank you, Jasmine, Sally, and team for a wonderful experience. I couldn't recommend Eyecare Plus more highly!

Oh wow! Martin what an honour to receive such a review- thank you ever so much. As you say, being independent means we can spend more time with you and really help you to feel confident in your choice of frame and lens, plus peace of mind that we are helping you maximise your vision. We look forward to taking care of you, Martin, your family and friends also in the future!

14 Oct 2021

After much struggle in finding the right optometrist who looks beyond the obvious markers, I've finally found a caring and brilliant team at EyeCare Plus Ashgrove. Sally is amazing. She offers professional and thorough clinical knowledge whilst also considering lifestyle and reactions to spacial issues befoe making a diagnosis. For us she also introduced us to a fabulous chiro and together they have worked seamlessly to provide a great service and offer a very encouraging solution. Finally my daughter is wearing glasses with a script that works for her after 2 x very expensive & time consuming attempts elsewhere... as a result, Im booking myself and the rest of the family in too

Wonderful news! Thank you for sharing your experience- we know great vision is a collaboration of so many components, which is why we offer a wholistic consultation. The results speak for themselves,& we look forward to taking care of you, your family and friends too!

10 Oct 2021

The EyeCare Plus Ashgrove team offer a seamless service - from everyone’s warmth, experience and courtesy, to Sally’s clinical expertise and professionalism.

We’ve been really impressed and highly recommend the service.

Thanks so much to the team. We’re so happy to have found you!

Renee and Florence

Thanks Renee for your kind words. We love helping people of all ages to maximise their vision, with personalised care & love seeing Florence in her Catamini glasses- adorable!

30 Sep 2021

Everything about Eyecare plus Ashgrove is excellent, but especially the staff. I was so well looked after and am delighted with my new glasses!

Hi Kate, Thank you so much for your review! We are so happy to have been able to care for you and help with your selection, see you again soon :-)

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