My father recently passed away in May this year and we organised a plaque for his burial site through this business.
We were told it would be about 6 weeks which was fine. But when we went to see it after they had placed it we found they had the colour wrong and the wrong date of death. As you can imagine my grieving mother was so upset and could not visit the grave after this having to look at a memorial with the wrong information written on it. We contacted the business and literally he told us it was our fault as we gave him the wrong information, that was until he checked his records and found that he was in fact the one who made the mistake. There was no apology from them, all was said was we will have to get another one made up and would be 3 weeks. So we waited and waited weeks had passed, no contact from them what so ever. Rang them and ask how much longer, he went on to inform us that he had other orders in front of ours then hung up on us. Absolutely appalling. We finally got the plaque after fathers day. One would think that considering the nature of there business there would be more compassion considering they are dealing with grieving family members

Approximate cost: $1500