From the front desk, lab, wound nurses and Drs. This practice is friendly, proactive, responsive and truly caring. Dr Phillips shares in my improvement with enthusiasm, and support to help obtain other services. The customer experience is bar none the best experience I have had in this country.
Have attended Eastbound Clinic since my childhood days and have always found the doctors to be caring and friendly. Have had the opportunity of building a relationship with various doctors over the years and have received the best of care at time of need. Nursing staff and reception staff are also fantastic. Thanks to all present and past staff for the attention received.
Hi Warren,
Thanks for your feedback. It's really nice to know that you have trusted Eastbound with your health since childhood! We really enjoy and value that continuity of care with our patients - some of our GP's here have known their patients for over 30 years as in your example. It's the most rewarding part of my career as a GP without a doubt. Thanks again, Dr Owen Latimer.
Outstanding service , never too long await and the nursing staff are just lovely.
Hi Collisi,
Thanks for taking the time to give us your feedback. It's very much appreciated and it's nice that the feedback is positive too! We're always striving to provide excellent care to patients and to make the process of visiting the clinic as simple and easy as possible. Thanks again.
My husband and I have attended Eastbound Clinic for many years and have found the doctors professional and empathetic. Nurses and staff always cheerful and caring. When needed they find time for an emergency appointment. The convenience of a Pathology Clinic in the same building is also an asset.
We both have no hesitation in recommending this Clinic.
B and L.
Hi Lesley,
Thanks for your review and for taking the time to write it! We appreciate your feedback.
Eastbound clinic has been my primary health provider for more than two decades, and over that time I have found the quality of care exemplary. Problems have been addressed in a timely and efficient manner, and all staff I have dealt with are courteous and helpful. I have great faith in the medical and diagnostic skills of the GP who has cared for me, in particularly compassionate manner. I recommend this clinic unreservedly.
Hi Jill,
Thanks for your lovely review. We will forward this to our staff and GP's here and it should be a great morale booster for the whole team. Thanks for your praise and your loyalty to the clinic here.
I have used the clinic since before it was Eastbound! That is more years than I care to remember! I have just had my 71st birthday.
I have always received the best of care in all those years. I have found successive doctors caring and thorough. They are friendly and approachable and always ready to go that extra mile for you. They are proactive rather than reactive.
My health is described medically as chronic and complex. My many drug allergies make me hard to treat and my genetic heredity has led to many health problems.
My doctors at the Clinic together with the Specialists they have referred me to have made my life manageable. They have saved my life. Can anyone ask for more?
N. Lynne Newman
Bentleigh East
Hi Lynne,
Thanks for your lovely review and feedback. We really appreciate it and you taking the time to let us know your thoughts. We will forward this on to our team.
Great medical clinic, the staff are friendly & the doctors are great very thorough in doing there work. No need to travel to get bloods done as they have a pathology room right there. They also have a few other different services also. I would recommend to other people.
Hi Jenny,
Thankyou for taking the time to write a review of our service. We really appreciate your feedback and it's great to hear that your experience here has been a positive one. We take pride in what we do.
Great staff, friendly and efficient, great Doctors as well
Hi Ray,
Thanks very much for your positive feedback.
Excellent Medical clinic, Friendly staff and many Doctors with a wide variety of medical expertise available.
Hi Brian,
Thanks for taking the time to respond to the request and thanks also for your positive feedback. We really do appreciate it, it's great for our team to hear.
Great medical clinic. The doctors there are great and generally running on time. There is also a pathology collection service there which is convenient. Friendly admin staff and a nice atmosphere too.
“He saved my Sons life! I had Ppromed at 20 weeks and was in and out of hospital”…
Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.
Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...
Upgrade Your Account
Hi lb-b,
Thank you for taking the time to write this review of your experience at our clinic. We really appreciate it and it is both gratifying and humbling that your experience has been so positive. We'll make sure that Dr Phillips sees your feedback. Thanks again.