I could not make an appointment due to a car accident the day before due to a seizure. The car was barely drivable but I was prepared to drive it to my appointment. The afternoon of the appointment, a storm blew in. It was not safe to drive such a damaged car which was not steering properly through the storm. So I called ahead to let the surgery know I could not make it and why.
Maybe a week later, I received a nasty letter from Dr Mohebis surgery. Asking for a cancelation fee ( which I was told would be waived when I cancelled due to extenuating circumstances). It also had other statements that were unsympathetic to my circumstances.
I called and expressed my displeasure at the letter, as I believed everything was sorted and fine. I was told again the cancel fee would be waived. We discussed my next appointnent in a months time and that I would discuss the letter further with Dr Mohebi himself. I also asked again if I could reshedule the first appointment as I had a spot on my face I was concerned about. I said if nothing was available, I was happy to wait for the next appointment in July.
I turned up to my appointment today to find it was cancelled because I didn't agree to the rudely worded threatening letter. Of course I didn't agree to it as I should not have gotten it due to extenuating circumstances. I was never told this appointment was canceled and we have been patients of Dr Mohebi for at least 10 years. In all that time this is the first appointment I could not make and I discussed why at length with the surgery.
What sort of Doctor expects a patient to drive a damaged car with faulty steering and brakes through a storm. I am shocked and very disappointed at the treatment we have received as long standing honest and respectful patients. I will be taking my complaint and formally lodging it with the relevant government complaints service.

A small skin cancer surgery performed brilliantly. Right in the centre of my nose has left me with ZERO scarring.
Modest, intelligent and very human. Thank you Doctor

Since the birth of my first child, through to my second child, Dr Mohebbi has been an excellent doctor for my family. He is caring and considerate to my children.