1 review about Downes Removals & Transport

verified email - 15 Nov 2007

had them move us twice. Once from warrnambool-portland then from Portland-melbourne. the first time they were average with the length of time they took and the directive they took on what things went to storage or home. The 2nd time - our sons cot was damaged not just scraped but had big chunks out of the ends and had a big wicker chair inside of it - they didn't take it down to transport it and tried to shuffle it through doorways. they only replaced the cot after numerous phonecalls. a bookcase was also damaged significantly though they refused to take responsibility.

Approximate cost: $expensive

Hi PurpleCathy,

For future reference, under Victorian law, one isn’t required to pay an ‘additional’ fee for removalist insurance and if/when problems occur, you can take them to court via The Small Claims Tribunal.

Irrespective of this, thanks for the ‘heads-up’ and we have now included the respective business on our family’s personal ‘Must Avoid’ listing.

Reeces

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