Dear Nikhil and DotSquares,
I have been a DotSquares customer for about 3 years now. During this time most of my dealings have been with Chirag Patel. The reason I'm writing this is to let you and any potential customers know what a brilliant choice I made choosing DotSquares, and how lucky I was getting assigned Chirag.
My biggest concern when agreeing to do business with your company was the language barrier. Chirag has proven that was no burden at all - I haven't needed to temper my language whatsoever. Everything I say is understood, communication has been so easy. This has allowed me to say what's on my mind, and taken many hours off the development time.
Chirag has been brilliant at requesting clarification for things he initially found confusing. This has meant that rather than be "proud" and guess what I want, he's asked to make sure it's correct, meaning he gets it right the first time, something many developers should take note of.
Chirag's work ethic is excellent, and in 3 years I can't remember a single day he was sick. This is unheard of in Australia, and it shows Chirag is willing to push himself even when he's feeling unwell. The ability to take responsibility for organising designers and administrators to complete tasks can't be understated either. I felt like the project was always under control, and nothing was too hard to complete, even some really tricky requests I made.
There have been many nights Chirag has worked beyond his normal 8 hours just to complete the job. Given you charge by-the-hour, this shows how much he cares. My website is complex and has required real maturity to get it to the state it's in. DotSquares, your rates are very reasonable, so for value for money, I don't see how IT companies in western countries can compete against you when you deliver results like this.
If there is ever an opportunity to promote Chirag, I strongly suggest you consider doing it. I've worked with a few people within your organisation and none was up to the calibre of Chirag. His understanding of the issues, his relaxed manner couple with a strong work ethic and solid communication skills have made him a real asset to your company, and to me.
Kind Regards,
Brett Gaborit
Coach Assist.
Approximate cost: $18
“From our first consultation Vince understood what we were trying to achieve.”…
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