we are going ahead with fraud charges on our credit card. We ordered a Toaster and Kettle to be told it wouldn’t be available for months so I requested they cancel the order. That was fine but we have been waiting two months for a refund that has been promised three times on the online chat.

Approximate cost: $500

Service from start to finish has been substandard to say the least.

We bought a sofa in January 2021 with the confirmation that we will have our couch by the end of the month (even the receipt states 2 to 4 weeks lead time!). February came and we had received no update. We spent the next 6 months proactively calling them for updates after being told it will arrive in March, then July and finally August. Little in the way of an apology was uttered from anyone as we were continuously palmed off to various team members across Furniture, Payments and Customer Service.

Second frustration was having to chase up a final receipt after paying the balance. Five phone calls later we settled for an email stating that we had paid in full.

The cherry on top - the sofa arrived 218 days later with 2 left hand sides! Yet another call has provided no clear solution as we were told to wait for a response from a lady who only works Mon-Fri. This is beyond the worst experience we have ever had. Despite Covid having had an effect on all, Domayne has shown an inadequate level of care for their customers. In summary, buy from any other retailer in Australia - the only thing premium about Domayne is the price.

Approximate cost: $2000

what a great place to look around,the prices seem high but the quality is excellent.

They really do have a great range of varieties from heaps cheap, middle to heaps expensive. I also really like the friendly and helpful staff. i do recommend people drop by and check out their stuff ...theres something for everyone

It was really nice experience to shop with them. Really good and expensive but quality range of the products. The service staff was really amazing and polite, ready to help.

good quality and great range of products at a reasonable price. the staff were friendly and very helpful explaining every question my husband asked,very patient staff.

GREAT RANGE OF PRODUCTS AND THE STAFF WERE VERY POLITE AND WERE ABLE TO HELP US OUT TO THE MAX WITH ARRANGING FINANCE TO PURCHASE OUR BADLY NEEDED NEW FRIDGE

Approximate cost: $1700.00