Diamondport Jewellers

5.0
based on 53 reviews

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53 reviews about Diamondport Jewellers

verified email - 24 May 2017

Let's face it, buying diamonds from Kmart wouldn't deliver the same experience! The personalised service from start to finish, made sure that this ring would be treasured before and long after it made its way on to my wife's finger :-)

verified email - 24 May 2017

My fiancé purchased my engagement ring from Ash at DiamondPort & we have recently collected our wedding rings. We were both extremely happy with the rings! Both my engagement & wedding rings were custom made & look amazing. Great customer service from Ash & also very competitive prices for diamonds which are much better quality than most retail stores.
We would highly recommend DiamondPort to all our friends

verified email - 24 May 2017

Ashley is my brother and the best part of getting him to arrange and organise my wife's engagement ring was that I showed him an image of what I wanted and told him my budget and the rest was taken care of. My wife loved the ring and is always receiving loads of comments on just how bright and shiny the diamonds are. Ash also sorted out our wedding rings and my wife's eternity ring. Thanks mate!

verified email - 24 May 2017

We had the best experience with Ashley and ended up with the perfect pair of wedding bands.
He went above and beyond to deliver a personalised service, the best advice and experience. He even restored my antique engagement ring to its former glory and I'm thrilled with the results, and all within our budget.
I felt stressed and under pressure in other jewellery stores, but at Ashley's office we felt so relaxed and enjoyed every minute of this exciting time. The valet parking was also a great touch and really helpful during work hours.
Thanks again Ashley. We have and will continue to recommend you to our friends.

verified email - 24 May 2017

Ashley and the Diamondport experience well exceeded my expectations!

From the ease of booking a time, directly on his site, the complimentary valet parking, his immaculate studio and obvious passion for what he does, and genuine desire to go far and above to ensure his customer's expectations are exceeded, I cannot say that I have had a customer service experience to rival this one in a VERY long time.

Due to certain circumstances out of my control, I was not able to go through with a purchase, however, when the need arises again, I have no doubt where I will be going for any type of ring I require.

Even if she doesn't like it, it will be remade! And cleaned and polished every year, for free. And they come with insurance. It's basically foolproof!

Will DEFINITELY BE BACK!

verified email - 24 May 2017

I have known Ashley at Diamondport for 11 years and I trust him with all my jewellery needs. My husband bought my engagement ring from Diamondport after I dropped hints to my husband about what I wanted. I have also since bought our wedding rings, an eternity ring and a dress ring from Diamondport. The dress ring was a special commission, taking a diamond from my grandmother's old engagement ring and resetting into a necklace for my mother, and reusing the gold for part of the dress ring. A truly sentimental piece that Diamondport was sensitive to every step of the way.

I am looking forward to buying more diamonds from Diamondport in the future. I cant highly recommend Ashley at Diamondport enough, and send all of my friends to him! Thank you Ashley!

verified email - 24 May 2017

Ash from Diamondport was a longtime acquaintance. So when I needed someone to create a custom platinum and diamond wedding band to match my engagement ring he was the first person I thought of. He certainly didn't disappoint. Ash talked me through all of my options and the associated pricing for both mine and my husband's bands upfront. Once we decided on what we wanted Ash delivered beautiful rings in a gorgeous wooden box which we used for our wedding. Most recently I also took some loose stones to him that I bought overseas and I am in the process of designing another ring and pendant with Ash. Can't wait to see the final product. I would recommend Diamondport to anyone!

verified email - 24 May 2017

Anyone looking for a genuinely fantastic engagement ring should look no further than Ashley Portas of Diamondport, Brisbane, because I can categorically guarantee you will not be disappointed!

Forget all of the standard jewellers, the chain stores, the high street ones and even those claiming to be high-end. After researching, visiting and consulting with a great many of these for many months they bear no comparison to the service, the quality, the value for money and ultimately the ring you will receive from Ash. His exceptional level of experience in the diamond trade, beginning originally as a wholesaler, will categorically ensure your diamond is hand-picked, by Ash, to your specification from only the very highest quality suppliers around the world that he has built long and trusted relationships with. His unique and completely bespoke service is genuinely best in class and I doubt very much can be beaten.

Ash is now literally the only person I would ever trust with any future jewellery purchase. His attention to detail, non-pushy, friendly and 1000% trust worthy nature is a genuine joy to work with and his bespoke, boutique style process of designing, creating, crafting and receiving your unique and timeless piece is, in my opinion, impossible to beat. In addition to the quality of the service and the dazzling diamond result I can honestly say I have also been unable to match Ash’s prices and overall value for money (for the same specification of diamond) either within Australia or abroad.

Quite literally diamond for diamond, and shop for shop, Ash’s value is unparalleled. I’ve discovered along the way that much of the value in a fine engagement ring is actually the brand name, a bit like designer jeans for instance. So if as a customer you are all about the “brand,” then so be it, but if however, you are all about the “dazzle” of the diamond, the quality of the finished result and the value for money for what you are actually getting, then Ash is your man. On a second note, I would also have to point out that I have found (over many years of experience) that the lower the quality of the brand (e.g. chain stores) the less they can be trusted, the less they actually know and the far far worse a deal you will actually get. In fact, I find it very unfortunate that a great many people are accidentally misguided with their purchase resulting in a very poor diamond for an unfairly high price when you would have had the ring of your dreams from Ashley! He quite literally has something for every budget.

Exquisite diamond specification and sourcing, ring design to your desire, beautifully accurate CAD renderings, unparalleled advice and guidance, valet parking, insurance, insane craftsmanship (either investment casting or by hand), and even some top tips for the proposal are all taken care of, leaving you to sit back, relax and enjoy the unforgettable experience.

I have had the greatest pleasure in any purchase I have ever made and I feel privileged to have been assisted by Ash on my quest for the perfect engagement ring for my fiancée. I genuinely could not be happier with the experience, the process and our beautiful diamond engagement ring. I’ve compared it many times on google searches to what else is on offer on the high street and I can see full well that we have made the right decision. I would never touch another jeweller ever again. And I can pretty much guarantee if you give him a go, you will be the same!

verified email - 24 May 2017

I feel extremely lucky to have contributed to my engagement ring design and the experience that went with it. My fiancé and I visited so many jewellers around Brisbane and in every place we visited I felt pressured, misunderstood and uncomfortable. Aside from that, we felt like we had to choose a ring from the display and had no follow up calls on our enquiries anyway!

Ashley Portas from Diamondport is the exact opposite and is hands downs, undeniably the absolute pick of any jeweller I have ever come across! His service, patience, understanding and expertise is confident, genuine and second to none. The valet parking service is just the start of a delightful visit with Ash, and his immaculate, cosy office space is a place where you can easily relax and lose track of time minus the pressure. His attention to detail, response time, down to earth attitude, personalised approach and determination to find the ring we wanted is in my opinion unbeatable.

After we met Ashley, we could not trust our engagement ring design and creation with anyone else. It is literally the most exquisite, sparkly, delicate ring I have ever seen, exceeding my expectations of the dream ring I had in mind. Consider this heart melted!

I wholeheartedly recommend Ashley and the flawless service and experience to others who are looking for ultimate perfection. I genuinely wouldn’t go anywhere else for any item of jewellery I purchase in the future.

verified email - 24 May 2017

This is the first time I've ever reviewed anything, but for the first time I feel I must share my absolute delight with my experience with Ash from Diamondport in Brisbane. I would say that I wasn't your ordinary guy with no idea about diamonds and about rings. I had knowledge of retailers, wholesalers, designers, diamonds etc. Through my homework, let's just say I knew what I was after. I went everywhere, from wholesalers in Melbourne, to Tiffany stores on the Gold Coast. I knew the design I was after and felt I had found it with 'another jeweller' in Brisbane. About to almost get things going with them a good friend of mine referred me to go see Ash at Diamondport before I went ahead with the other place... I contacted Ash and was very transparent with what I was after and what I was about to do, he assured me seeing him was not going to disappoint, and my god it didn't!! It was meant to be. The moment I met Ash and began dealing with him, it was evident his passion for diamonds and customer service was more genuine than anywhere I had previously been. (Including Tiffany) but what I was after was not something off the shelf. I was very particular in how i wanted the diamond, including its size, cut colour clarity it's setting, and a few other small but important details. I don't know anyone else that would have gone to as much effort as Ash did to get the engagement ring as perfect as I pictured it. But what was most impressive was the trust I immediately gave Ash in sourcing the diamond. The time he put in to find what I was after was well worth it, and because of the trust he earnt from me, I purchased the diamond without seeing it. This was based purely on his word that it would be perfect for me. I went ahead and a few days later the diamond arrived. An exceptional 1.56ct round brilliant cut masterpiece. I was overwhelmed in how the diamond looked, and to be honest it was better than expected. From here I had already received multiple 'design drawings' from Ash in how it would look when made. (Oh yes, I forgot to mention this ring was a full custom design) I went back and forth a couple times in making minor changes, and everytime I did Ash was more than accomodating as he too wanted to get it perfect. My final drawing came through and there it was - perfection. I gave Ash the go ahead and the making of the ring commenced. A diamond I hadn't seen, a ring and setting I only saw via a computer drawing, that was the trust I gave Ash. So you could say the next week or so while it was being made, I was very anxious in how it was going to look. Would it look as good as the drawings..? Well.... I got the call from Ash. It was ready. I went in to pick up the ring and was so nervous with butterflies, I almost couldn't open the box. Ash opened it for me and I was absolutely blown away. Lost for words I was actually rather emotional about how it looked. It was amazing. Far far exceeded my expectations and to see it in real life was beyond any of the drawings of it. The engagement ring was the most beautiful I had seen (and I'm the guy!!) I was simply delighted and could not wait to propose to my girlfriend. I won't go into the details of my proposal other than it was perfect. She was so overwhelmed and emotional on how beautiful her engagement ring is. In her words too - it is perfection. And she said she could not have dreamed a more beautiful and perfect ring. We have been engaged for 2 weeks now and everywhere we go, people comment on her engagement ring, she loves it, and i do too. The service Ash provided from the moment I first met him, to after my proposal is second to none. I would recommend Ash and Diamondport to anyone, and I sincerely thank him for the experience and the end result in the ring. Cheers, and thanks for reading.

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