I purchase tools and equipment regularly and find these people arrogant at times and not really all that helpful. Prices are not very competitve either. Better businesses than this around the area!
I had to go looking for some tools and equipment for my dad and partner. they were very helpful and explaine dthings clearly as I had no idea just names that i was told. Im have been in more than once now and they have recently renovated the factory so now it looks more like a shop which is more appealing from a females perspective. the staff are very welcoming and have good customer service
I have been to DBF many times with my boyfriend, who is a tradesman, even though I am not purchasing anything they still include me in the conversation, and treat me as if I were the actual customer. They are always welling to assist in any way, and treat their customers with the upmost respect. They will go out of their way to match prices, and will make recommendations when necessary. I recommend DBF for anyone that is looking to receive friendly & professional service!
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