Over a fortnight period, I rang up for a rental property viewing and was given the standard answer, "we'll put you on the list, and will inform you when viewing is available." Two agonising weeks and multiple phone calls later, I drove for an hour to attend the OFFICIAL viewing. No one turned up! So I rang up the office, and was told the viewing was cancelled! No follow-up call, no apology, no nothing! To add salt to the wound, I was treated like a nuisance.