I had purchased a used clothes dryer from the Tender Centre Coffs Harbour. It worked a dream for the first few loads but then, zzst, it shorted out. I took it to CEAS the next day and they quickly got on to the job. Apparently the wire from a bra had somehow lodged itself in the electricals causing the fault. A part was replaced and I had my dryer back within 48 hours. Fantastic! Good customer service and communication and speedy results. My kinda people. I didn't have to pay through the nose either for the labour.