1 review about Coffee Club

verified email - 03 Jan 2016

I am a regular fan of the Coffee Club Cafes but todays experience has soured this.
On our way home from Pottsville we decided to stop at Cabrita Beach for some lunch, so we went to the Coffee Club!
After ordering our meal and drinks we were peacefully enjoying the time. Our drinks came out first , however my daughter had ordered a Mixed Berry and Mint Frappe, when she tasted it the mint overwhelmed the drink and you couldn't taste any berry! Our meal came out 30 minutes later.
My daughter asked the waitress if she could have more berries in the drink as she couldn't taste them for the mint. The waitress then took the drink away only to bring it back saying ' this drink was only made 25 minutes ago and it is a mixed berry and mint' My daughter then said but you can't taste any berry, she then added never mind! The waitress then mumbled and flounced away.
I have worked in customer service for over 20 years and if I had treated customers this way I would have been severally reprimanded...... If you don't want to worked in this field then don't and definately DO NOT take it out on the customers. Sorry I will not be back!!!

Approximate cost: $42

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