My parents have used this vet since I was a child so naturally when my animals needed care this was the vet that I chose. I'm glad i did. I have had 2 cats bitten by snakes and I have taken both to this vet. The first one sadly did not make it as she was only a kitten, but I feel that the situation was dealt with in a very professional and sympathetic manner and I feel that in a situation where I could easily have been taken advantage of due to my emotions they only recommended the most reasonable treatment for the situation. My second cat did survive, thanks to the great work from the team at the clinic and I am very grateful for the work they put in to save him. I believe they saved him twice as first they saved him from the snake bite and then he had a reaction to the anesthetic and his heart stopped beating and again they saved him. They were also great with providing support for me to care for him when i took him home.