When you buy from this store you can be assured the after sales service is second to none .. Had a problem with my Lazy Boy Recliner , rang the Store , Peter said he would come and look at it ( where would you find a store that would do that ???? ) found it was a warranty claim ..the serviceman was here in a day , had to take the backrest said I will have it in a week no charge as it was covered by warranty.. I should be writing a review for that Company as well ... They stand by their Warranty claims... 🌟🌟🌟🌟🌟 five star service from both places .. THANK YOU CIVIC FURNITURE AND MAKERS OF LAZY BOY RECLINERS ....