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8 reviews about Burleigh Pools

verified email - 12 Mar 2024

Great journey with burleigh pools!

Burleigh Pools isn't just a pool company; they're dream weavers and creators of personal havens. The team was patient, answering my multi-type of questions with a smile. There was a genuine effort to ensure that every step of the process was not just smooth but enjoyable. Thanks to Burleigh Pools for turning our vision into a reality!

verified email - 19 Feb 2024

Kudos to burleigh pools team!

Just had Burleigh Pools construct our new pool. The team, with their friendly and supportive approach, delivered top-notch craftsmanship. We are extremely pleased with the final result and will definitely be endorsing them to our close ones. Kudos to Burleigh Pools for a job well done!

verified email - 12 Jan 2024

Burleigh pools exceeded my expectations!

From the initial design discussions to the final splash, their service was impeccable. Burleigh Pools turned my vision into a reality, and the attention to detail was outstanding. Professional, friendly, and highly recommended for anyone seeking a top-notch pool experience.

verified email - 15 Aug 2018

All the reviews here that give a positive review are fake! I find it hard to believe that everyone doesn't experience what we did when using this company. Poor Quality. Poor Service and Poor Value.

Approximate cost: $100000

verified email - 18 Oct 2013

We are resort managers in Burleigh Heads and have been dealing with Burleigh Pools for 4 years and have found their professionalism and service to be exceptional and would highly reccommend their business to anyone.

verified email - 17 Oct 2013

We recently had our pool built by Burleigh Pools. We were recommended by some friends and we are thrilled with our new pool. Such a pleasant company to deal with, cannot recommend them enough.

verified email - 25 Sep 2013

Burleigh Pools finished our pool just over a week ago right on schedule and just in time for the school holidays. The whole family (and several friends) are extremely happy. The construction process was faultless and input from salesperson and the supervisor was invaluable. We chose Burleigh Pools because of their wonderful reputation and have not been disappointed.

verified email - 14 Oct 2009

These guys built a pool for us and wow! customer service was great BEFORE we signed the contract... We had a few issues and these guys were not very quick to solve them, we needed to keep calling them back just to get the issues resolved. It came to us withholding the money a couple of times due to the plain and simple lack of communication and a basic customer service. Overall result was satisfactory but I would hate for something to go wrong because we will never get through to them...

Approximate cost: $20,000

frank819 21 Mar 2013

My experience is probably even worse. Same issues with poor communication and project management. Also had to withhold money to get things done as per the contract. All round bad experience.

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