I was very happy with the service and price. These guys are the cheapest for long term parking in the airport vicinity. Very professional. Quick pick up and only 10 mins or so from the airport.

Approximate cost: $20

Business has just been taken over, I rang and booked over the phone and girl gave me discounted senior rate. When we arrived there was no note re our booking and owner would not honour rate given to us. Very poor light at night, ground is dirt not concrete, dirty unmarked 'pickup' van. When we got home the next day we noticed our car had a dent in it. Never again with this company and they worked out DEARER than some of the other reputable ones

Approximate cost: $250 approx

I am compelled to write the first review for Budget Airport Parking so that no one else has to deal with them! Do NOT be tempted by the low price - I learned the hard way that you get what you pay for, and this poorly run business was not only unprofessional, awful and dodgy, but also UNSAFE.

Our experience: The drop off wasn't too bad, but the place is in the middle of nowhere and we had to wait ages before we could "check in" with the 1 man. The cash-only, pay-up-front aspect was less than desirable (and also makes the place seem sketchy). It would've been much more convenient to pay upon pickup by EFTPOS.

The real shitty part was when we arrived back in town. After a long 7-hour journey (a drive plus 2 flights) with 2 small kids, the LAST thing I needed was the bullshit of having to wait 45 minutes before the shuttle came to retrieve us. Esp since we'd had a very smooth day of travel (thanks Qantas!), this was utterly frustrating.

I called as soon as we got to baggage, and the man on the phone said it'd be about 15-20 minutes, and "not to rush out there" (to the pickup spot). If he had been more honest and said that they were WAY understaffed and it would be 45 minutes, I'd at least have been a bit happier - Standing on the bus stop platform with 2 tired kids for 45 minutes was unacceptable. Since I was told it would be 15 minutes, I didn't want to leave the spot and miss the bus, so I waited to change my kids' nappies.

After 25 minutes I phoned the driver again, and after 2 times he finally picked up (what I learned later is that ONLY ONE GUY was working this day - both driving AND answering the phone AND doing drop offs and pick ups). He seemed vague and offered no apology or note of when he'd be there, before hanging up.

Meanwhile, a woman already at the bus spot was also waiting for these guys, and had been waiting longer than we had (over AN HOUR to be picked up to retrive her car). She kept calling them as well, angrily asking WHEN ON EARTH they would be there, as we'd all been told bullshit times.

As we stood waiting, a dozen other airpot parking companies had shuttles coming around regularly. Seriously - NEVER use these guys, as I literally saw every other company's shuttle come around at least 6 times over the 45 minutes we waited.

Sadly, our crap experience doesn't even end here. The driver arrived, and while he did apologize profusely, it doesn't matter, when you've been forced to wait 45 minutes just to retrieve a shuttle to pick up your car (we could have taken a cab to and from our house 3 times by then).

He loaded up the van full - 5 adults, 2 babies on laps, and 2 toddlers - and sped away. And I mean sped. Because he was running so late, this guy crazily sped onto the freeway, as we bounced around VERY unsafely in the back. The unsafe driving was the last straw - seriously, there were TWO small babies on laps with no belts and this jerk was driving wrecklessly, because this company doesn't staff properly in order to price cut. My two kid's lives were put at risk and I am livid.
AND, on top of this, the driver answered his phone TWICE while driving, to speak with other customers who'd arrived and were looking for their pick up. Last time I checked, talking on one's handheld mobile is ILLEGAL!

When we get to the dodgy street, the driver hastily explains that the main lot is unusually full so our cars are all around the corner. We get to the other lot and he says "Ok, so I'll need you all to start looking for your cars. They'll probably be to the left".

Um...SERIOUSLY?! THIS is how you retrieve your car at this place?!! I wouldn't be surprised if half the cars weren't locked and if the place wasn't "manned 24 hrs" as the website says.
We spotted our car quickly, thank god, and the guy hastily offered a bowl of keys, from which we all were to pick ours and get on our merry way.

So. Ridiculously. AWFUL.

I am very tempted to suggest an expose on parking lots such as this to one of those tabloid tv shows like Today Tonight.

Obviously, these guys undercut other long term airport parking by cutting back on EVERYTHING else.

I desperately should ask for my money back.

Approximate cost: $80