I had two appointments at Bridal House trying on bridal gowns, each with the same assistant. At the second appointment just a week later, she did not remember me and I had to run through my whole spiel again. I was limited to trying on 5 dresses in each appointment, but I was not allowed to try on a few dresses I really liked because the sample size was a size 8, and I am a size 12, and the size difference was too great (at other stores it was no problem). The layout of the room isn't ideal - there is no privacy, and I felt like the other brides and family members were eavesdropping (particularly when I was by myself for one appointment and had no moral support!). The feeling in the store is very formal - not much chit-chat, all business. I probably wouldn't recommend the store to a friend, but they do stock some great labels that you'd normally find in the capital cities.

Huge thanks to KJ! She made my wedding dress shopping experience easy and enjoyable, helped me find my dream dress and advised me where to get wedding bits and pieces. If you go to Bridal House expect straight up that alterations will need to be made to your dress, the dresses I tried were not true to size, I ended up picking a dress that while it said was a size bigger than my size, but was actually quite a bit bigger (had to be taken in about 4 inches at the sides) while others at the same size were tight on me, also be prepared that the alterations are expensive, I paid $300 for having the dress taken in and a few inches off the length, but it really was paying for quality I believe, having gone over the dress religiously I found no flaws, the seamstress is truly a professional and I was able to pick up my dress 3 weeks before I was due to. If you are having alterations, you'll be taken upstairs, so be careful of the stairs (they're old and rickety) and watch out for pins in the changing rooms, almost got pricked on the foot while changing.

Approximate cost: $1200

i was looking for my dream wedding dress and as I just had a baby i wanted a dress that would pull in my stomach. After quite a few try ons i found the perfect one. the staff were very friendly and were only to happy to let me try on as many dresses as i wanted.

Approximate cost: $1500

I purchased my daughter's bridesmaid dress from this store and the service was exceptional! They were very patient with us when trying on different dresses and they were busy at the time too!

Approximate cost: $240 includes alterations