Quite surprised no-one as review yet! the staff are always helpful and friendly and will ring to let you know if the video you ordered as arrived most of the staff have been with this company for many years so its like family when you go in, they used to have coupons in local paper but don't do anymore bit sad in this respect but they make up with in store specials. ( used to be under another name many years ago) moved its location many years ago and its always busy since. service deserves a 5 out of 5