With a nice open, bright, clean looking showroom, that is easy to find, with parking nearby this business ticks all the important boxes for me: a range of products, a range of prices, knowledgeable conscientious personable salesman, and no hard sell.

The business offers locally manufactured wood heaters; I did not see the second rate imported versions but did not think to ask if they were available through this business. I hope not. I want to see Australian products and industry supported.

Possibly I got good treatment because my requirements add up to a large sale of big ticket items and I have no idea yet what the returns policy is like: I hope never to need to return anything.

Although I'll reserve judgement on how good they will prove to be, especially should I have any problems, I am pleased with my experience so far.