DO NOT USE! We put our classic (1954 model) fridge in for repairs as it had stopped working. TWELVE MONTHS of lies and stories (a different excuse each time we enquired), we finally threaten legal action to get our fridge back. No work had been done to the fridge, no parts had been purchased AND he broke the hinge on the door. No apology either for lying to us for 12 months.
We had a washing machine repaired - they came to the house and were wonderful so we used them again when our dishwasher broke down. They charged a quotation fee (which was fair enough I guess) but when we paid that and accepted their quote they "fixed" the dishwasher and we paid for it and collected it but it wasn't fixed so we took it back and they wanted hundreds of dollars more for spare parts etc. This wouldn't have been unacceptable if we hadn't paid them initially to pull the thing to bits and ascertain the problem. But, if they made a mistake and thought the problem was one thing then they should have worn the cost of their mistake. We ended up having to threaten legal action just to get the machine back (which we had paid more for). The machine has now run through 3 or 4 washes before it broke down again - so obviously they just did a quick get them out of the mud job.
Not happy and will never use them again.
“Joshua arrived on time. He explained the problem and fixed efficiently.”…
“Sam did a great job. Promt, professional and courteous. Highly recommended ”…
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