Beenleigh Electrical and Refrigeration

2.3
based on 6 reviews

6 reviews about Beenleigh Electrical and Refrigeration

verified email - 28 Apr 2024

An absolute scam artist

Dude charged me 150 bucks to come and lie about my fridge and scam me out of all my money. He told me:

All fans are broken.
All the seals need replacing
All the draws need replacing.

He called me the day after to say that one of the fans has a 3 week wait because it was out of stock. I said ok, no problem, can I have a quote with all parts you propose to replace and their price so I can pick what I want done as I probably could go without new draws right now as they still opened and closed. He agrees, takes my email and never sends me a thing. I call the following week and check weather they have the right email, they confirm it and say they’ll let him know to send it, and call me when the fan I need is in stock. Another week I call again and she says she hasn’t heard back from supplier. I ask to speak to the guy but he’s apparently not there , she says he’ll call me back but I hear nothing.

We eventually got sick of hearing nothing and using a small camp fridge for our food so we decided to look at the fridge ourself, maybe we can order the parts from the manufacturer ourselves…

One fan is working fine for the lower compartment of the fridge. The fan in the freezer compartment ( which also cools the upper fridge) had indeed stopped… because it had just ICED OVER. We thawed it over night and now we have a perfectly good running refrigerator. If I had just agreed and hadn’t asked for specifics he would have charged me over $800 to fix a working fridge.

DO NOT USE THIS HORRIBLE COMPANY

verified email - 25 Nov 2022

I highly recommend Beenleigh Electrical for their service quality in the office and in the field. Michael replaced our air conditioning unit on one of the Moreton Bay islands in a most professional and competent manner. He arrived on time with the barge and cleaned up after the unit was successfully commissioned. Communications could not have been better.

09 Sep 2022

Highly recommend
Fantastic service in less than1/2 hr.
Cost was way less than expected

KirstyB1
21 Jul 2014

DO NOT USE! We put our classic (1954 model) fridge in for repairs as it had stopped working. TWELVE MONTHS of stories a different excuse each time we enquired, we finally threaten legal action to get our fridge back. No work had been done to the fridge, no parts had been purchased AND they broke the hinge on the door. No apology either to us for 12 months.

janm567 25 Nov 2022

This is completely contrary to my very recent experience and in view of the time lapse of more than 8 years this review should be removed to be fair to the company.

Kirsty B.
20 Jul 2014

DO NOT USE! We put our classic (1954 model) fridge in for repairs as it had stopped working. TWELVE MONTHS of lies and stories (a different excuse each time we enquired), we finally threaten legal action to get our fridge back. No work had been done to the fridge, no parts had been purchased AND he broke the hinge on the door. No apology either for lying to us for 12 months.

janm567 25 Nov 2022

This is completely contrary to my very recent experience and in view of the time lapse of more than 8 years this review should be removed to be fair to the company.

Richelle Mitchell
16 Apr 2014

I would not recommend this place to anyone. The customer service was disgusting!!! I have never had to deal with such bad service and this was coming from the management!!.The management staff was highly unprofessional. Do not use this company at all best to use another one. I think this company needs new staff and a new management! Oh and i when i made a complaint to them they were even more ruder and didnt take it seriously and blamed it all back on me, this all started because i could not remeber the person i spoke to early that day?? they said i wasnt helping them one bit if i dont know how was thy meant to know? not everyone records these things exspecially when you have a screaming kid in the background.!

janm567 25 Nov 2022

This is completely contrary to my very recent experience and in view of the time lapse of more than 8 years this review should be removed to be fair to the company.

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