I was desperate for a new bed as I had been sleeping on the floor since moving to Tassie. I visited this store and the staff member was fantastic. After discovering my plight, and that delivery to my suburb had already happened on the same day that I bought the bed and wasn't due for another week, the staff member made special arrangements to have my new bed delivered the following day. The bed was delivered as promised and the delivery people even set the bed up and took away all the packaging. I would definitely give this store any of my future business. They are tops in my opinion!!