3 reviews about Angle House Orthodontics Balwyn

14 Mar 2018

Dr.Katara is such a great orthodontist who prides himself I’m exellecent results helping me fix my relapse from previous orthodontic treatment so happy with how my treatment is going and how much of a difference I can already see in my teeth! Would highly recommend dr Kataria lovely practise and the friendlist receptionist and staff members !

13 Mar 2018

Thank you to Dr Kataria and staff for a professional and kind journey through braces. We are onto child 3 so you must be doing something very right. I wish we had taken INVISALIGN treatment more seriously for the first 2. Not only has it been effective, but the confidence in our child has been priceless. Further your support staff have made the experience hassle free.

Anonymous
verified email - 29 Mar 2017

I have had the absolute worst experience with [redacted name]. This is the first bad review I have ever written, and I sure hope it is the last. This was my first experience with Dr [redacted name] as my previous orthodontist retired. He ran nearly 30 mins late which I am very understanding about however an acknowledgment for my wasted time that I taken out of my work day would have been appreciated, he then [redacted clinical content] made me feel like I couldn't ask questions when I didn't understand what he was saying as he told me to 'stop interrupting' him and 'can you let me speak now?' Also he was extremely rude and condescending calling me immature among other things. After [redacted clinical content], I asked him if it would cost approx $8,000 as my friend just got quoted that, in which he ranted 'You can pull any random number out of a hat if you like, my house could cost $XXX, and my neighbors house could cost $XXX, you can't compare etc ...' at this point I tuned out because I was so insulted that he had no consideration or empathy for my situation, and just responded 'I only asked because I thought you might know the approximate cost' on which he continued to scold me by saying 'Well a mature person would've asked it like this....'. As a client of the Angle House for 12 years now, I'm saddened to say that I will never be returning back, and I will stop referring my friends and family there. I have never been spoken to like how Dr [redacted name] spoke to me in my life, especially by a professional who's services I was trying to engage. Fortunately, the receptionists were absolutely lovely and have always been for the 12 years I was going there. I truly hope it was a once off scenario and I just got Dr [redacted name] on a bad day so no one feels how awful I felt after leaving Angle House Orthodontics again.

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account