Staff kept masks over mouths as they spoke to me, thats when I should have walked out. Its hard enough to understand bad english let alone through a mask, so rude, lazy and unprofessional.

FACTS
- 3 different people did my nails
- even after I informed staff many times, my nails remained uneven higher one 1 side than on the other one each nail (crooked), Dents in the acrylic, rough, not parallel in length to other hand.

Company motto states Where quality matters ... beautiful nails for beautiful ladies. ( so i guess that makes all males instantly feel discriminated against)

I have never had such poor condition poor quality nails in my life!

Unfortunately I did not see thsi printed on there brochure till after I had been ripped off by them, not delivering what they promote.

"We are not responsible for..Breaking/Cracking/Lifting & infection of nails . NO REFUNDS.

There it is in black sand white them refusing to Guarantee their work and breaking the law as a faulty service by Australian Consumer Law bears a refund if sought.

I also noticed tool that cut cuticals etc where not steralized after each new customer they were used on.

AVOID AVOID AVOID AVOID AVOID

Approximate cost: $77