2 reviews about Alter Ego Hair Design

verified email - 05 Apr 2024

Refused to honour a gift certificate for my 75 year old mum

My mother was given a gift certificate for her 70th bday by her friends for $100 dollars but she lost it and at 75 she found it & asked me to call Paula to see if she could use it. She was going through chemo and needed a haircut for her wig. I called Paula and she said no way would she honour it as she had moved her shop and that was at her last location. I asked her for at least a discount and she said NO. Sadly my mother passed away Aug 2019. So Paula made a profit off a dead woman. I'll never forget.

Approximate cost: $100

becdug
20 Nov 2012

Very disappointed with customer service. They take bookings for the wrong days and do not seem to care if they have put out their customers.

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