Had my oven fixed the next day. Tech explained what was wrong and the cost. Lady who took my call was very helpful as well.

my gas cook top wasn't working well. had a technician come out. my problem was the electricity cord wasn't it properly. charged me $105 for it. i had my oven fixed earlier by the same company - electricity cord for gas cook top right behind oven. when oven was pulled it may have pulled out the cord slightly. technician's saying not possible. manager can't pick up phone to discuss my matter. i would like a refund but saying not possible. disgusted that the manager or a supervisor can't come out and have a look. TERRIBLE COMPANY!!!

Approximate cost: $105

Very happy with service of technician and customer service of accounts department. They are a lovely team and had my washing machine working the next day

Approximate cost: $94