Thanks to Alcom Security again for your excellent service. My family and I organised Alcom Security to install Crimsafe on our home in Logan a little while ago. Why, well that part is easy to answer. They were a long established reputable company who provided excellent service (even visiting us on a weekend which was great as we are never home during the week), their salesman was prompt and very knowledgable, and the whole installation was completed efficiently and quickly. Overall, professional service from start to finish. We even recommended Alcom to two of our friends who chose to use them to install Security on their homes. Now that the family is relocating, I've contacted Alcom Security again to organise an on site after hours meeting for my free quote -job done. Thanks guys Kev

Just had to say how delighted we are with our Crimsafe screens and doors. We had our new home completely fitted with Crimsafe doors and screens by Alcom Security, and the whole event was made so easy for us. The friendly sales person, the office staff and their experienced technician made our installation smooth and seamless. We are so happy with the whole experience that we had to let everyone know. Whilst our Crimsafe was installed over 12 months ago, we felt compelled to write this due to the fact that, to our great surprise, Alcom contacted us to carry out a free 12 month inspection. We were advised that this inspection is then carried out every three years from now on - wow how great is that? - Well done ALCOM. We will be recommending Alcom Security to all our friends and family. Tenee and Oscar - Coomera

Requested a written and itemised quote for security products. Was quoted nearly twice the competitor rates, and told I was getting a great deal......$1000 off the normal price. Salesperson treated me like a stupid housewife, and refused to leave a written quote. Then asked to call my husband at work, when I said Id have to discuss it with him. The salesperson then threw a business card at me and promptly left. Two weeks later, they called me and rudely ask me why I hadn't booked a time for a quote. They also said it was 'company policy' never to quote when only the wife was home, and that both husband and wife had to be home. Really really disgraceful behaviour for a company.

I would have to agree with Ampoule's reviews. I had another company do our first quote and it seems that I had the same staff who was friendly, on time and had all the crimsafe gear to show me how its built and works and left a quote with no pressure. Had another quote from another company which they just did a measure and quote and left no pressure. Had the sales rep from Alcom come on a saturday morning, staff started off chatting about nothing important and this was a little bit frustrating as I had some where to be and it was suppose to be just a measure and quote (which the other two were done within 30min) staff finally did the measuring after about 30min of chatting and showing us photos of previous work and gear. In that time of showing us the photos and gear staff said that the company they work for are the only ones that use 3M window security tint yet a simple Google search proved wrong and showed other companies endorsed by the manufacturer on their website (3M) yet Alcom not even mentioned. Staff said the locking system they use on their crimsafe doors by saying they're the only ones that use it and that its a brand new design yet I've personally seen this system in use about 10 years ago on non crimsafe doors. Staff was about $4000+ more expensive then the other two quotes which staff offered to do a better price if they could see the quotes and stated it was company policy that if they were to beat the price they would have to take the other quotes with them. Staff was very pushy in us signing a contract and wouldn't take no for an answer to the point we signed a contract for two doors (no deposit paid so we could back out of contract on monday) to get them out of the house, which was about an hour and a half later. I had to take photos of the two other quotes as we had no way of photocopying them. I also put in a complaint with the head office. Me and my wife felt pressured by the sales rep and do not recommend anyone using them or even getting a quote from them.