AOT would have to be the worst training company I have ever dealt with. I began studying Certificate III in Business Administration online with this company in November 2012, and am very unhappy with them. You can chat to trainers online if you're having difficulty with your work, but I have found a lot of trainers cannot speak or write proper English, therefore they don't understand the question which results in frustration and a waste of time for the student. Also, the training content has spelling errors, which shows a lack of professionalism. The lack of service is dreadful too. Three times I have emailed to request an update on my fees, and it took almost a month for a response. As a result, I cannot recommend anyone use this company.