Amazing, Everyone should move with Transcorp!

My husband and I decided to move from Sydney (1 bedroom apartment) to Perth (6 Bedroom home) in mid April. I contacted Transcorp and they were wonderful (particularly Florence, but everyone I spoke to on the phone was so kind and professional), and organised our quote. I explained we were on a budget, and sent in an itemised list of all the items we were moving (I recommend doing this as it does adjust the quote) and it all came in under our budget. Then Covid happened, and we had to pack up and leave our apartment and get to WA before the border shut with 24 hours notice. This is where Florence and Transcorp showed how amazing they truly are. A situation that could have been a nightmarish headache became a walk in the park with quick responses and help moving our move date up by three full weeks, even though they were slammed with other people and business trying to move as quickly as possible as well. It was no issue that we were not in the apartment and my sister and dad were the point of contact for the loading of the container. Transit took 3ish weeks, with constant and professional contact when I inquired to its arrival date. The men from both sides who loaded (in Sydney) and unloaded (in Perth) were brilliant and kind, very professional. All of our items arrived safely. I am so overwhelming pleased with the service I received from the entire team at Transcorp. I recommend them unequivocally. Should anyone I know move interstate I will also recommend them, and if I move in the future I will certainly be using Transcorp. If I could give a 5000/5 star review I would.

Approximate cost: $4000

Excellent Service: The team at Transcorp did my move and can’t thank them enough, everything went well, they are so professional, organised and great team spirit.
Highly recommended them

I found this business on Word of Mouth

Excellent Service: Transcorp Removal and storage helped us with our recent move. Third time we have engage Transcorp and everything went so well, used there storage facility also for a year and goods where delivered on time with any damage to my goods.

Highly recommend!
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Approximate cost: $2000

I found this business on Word of Mouth

We used Transcorp a few years ago and again they didn't disappoint. We had a small move from one storage location to another. They arrived on time and made the move easy and stress free. They were able to store all items in an efficient manner so that there was still plenty of room left to move around. Excellent work! Thank you.

thank you again for excellent service

Transcorp did a great job relocating a storage unit from Box Hill to Monash. Arrived on time. Completed in the restricted time period. The new storage unit was packed appropriately.

We recently had the Transcorp Local Removals team move us last week & the service was outstanding. The sales department knew their information and provided accurate details to help the move go smoothly. We had 2 moves - 1) Move to the Transcorp storage facility 2) Move from their storage facility back to our new home. It was a very large move and in the end we needed 2 truck loads which was performed with ease and without hassles. We even had a chance to get our fish & chips early in the afternoon. Then, when the removal team came out from storage - let me say it was nothing short of brilliant and no damages or breaks. I would strongly recommend Transcorp services.

Approximate cost: $2000

We’re thrilled with the service from the team at Transcorp. We had a tricky residential relocation which included multiple drop offs & pick ups. The guys were prompt, courteous & professional. We’ll use them again next time

Approximate cost: $700

Hired Transcorp removal service for interstate move from Melbourne to Sydney. It was extremely stressful and frustrating experience for us and I would not recommend using their services.
The following were the key issues:
- Terrible customer service provided by the representative assigned to our job. Numerous corrections required to the itinerary and incorrect number of items recorded or moved to the ‘Not Going’ section of the Furniture Inventory Summary. This added to the stress and frustration while organising the move.
- Repeated requests were made to the sales manager to return our calls. Every time we were told 'he is in a meeting'.
- We were charged a premium for the uplift on 1/1/23 between 2 pm and 5 pm with delivery scheduled for the 2/1/23.
- On 1/1/23 at 2:50pm we received a message, not a call, that the truck has been delayed and will not be coming and uplift will not happen on 2/1/23.
This resulted in a lot of inconvenience to the family as everything was packed and ready to go.
- The truck arrived on 2/1/23 for the uplift but there was no record keeping/ list/ tagging of items. The driver also could not confirm when the truck would arrive in Sydney, as it was empty and had to be back filled.
No ETA of arrive in Sydney added to the already frustrating experience with Transcorp.
- I had to follow-up in the evening with the driver who later confirmed that the truck would arrive on 5/1/23 which was a delay from the original date of 2/1/23.
On the whole our experience with Transcorp added a lot of undue stress which was not warranted.
We found Transcorp to be unprofessional towards their work, the quality of service provided was extremely poor without any accountability.
I hope this review helps you in making the right choice.

Refer Interstate Move # 356%^&

Hi Lily,

Just a short email to let you know we arrived in QLD with all furniture (well taken care of by Samson and his crew). They were awesome. Thanks to you and your team for a great experience. We really appreciate everything you have done for us.

Cheers Marita and Peter