307,195 customer reviews
Area: Strathpine
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Party Supplies > Strathpine > North Lakes > Party Shop

Party Shop, North Lakes

Customer Reviews for Party Shop (4 reviews)

 
1 Reviews
10% Trust
2 Compliments
310 Points
 (5/5)   5th May 2013 8:01 pm

Thank you thank you thank you!! We had our twins 2nd birthday this weekend and had a theme that was not a popular one but this party shop bent over backwards to ensure that anything we needed we got! The helium balloons have lasted now for nearly three days and all the products we purchased were perfect. Although we live in Cleveland, we would never hesitate driving to Northlakes as this party store is a one stop shop. Thanks again for making us feel that nothing was too much trouble and your suggestions were invaluable, and for a mother of four small boys thats rare to find. You have a customer for life!!!

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1 Reviews
10% Trust
1 Compliments
305 Points
 (5/5)   4th May 2013 5:38 pm

Excellent store with a great range of products, balloons are great quality! And as a bonus, the staff are sooo friendly and would bend over backwards to help you. Been there a few times now and recommend to people quite frequently.

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Value



Comments

By FLJ - 100% Trust 4th May 2013 8:06 pm

Wow! What a fantastic decription on your experience :) I have a birthday coming up so I'm definitely going to check out this store :)

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2 Reviews
80% Trust
2 Compliments
910 Points
 (2/5)   21st April 2013 9:21 am

Purchased helium balloons for my sons birthday party. One in particular was a huge helium balloon which I picked up Thursday for Saturdays party due to Easter. It burst at the seams on the Friday :( I contacted the company via Facebook and they said no worries, come on in and we have another one here. When I went to pick it up they charged me for it! It was clearly a fault or they had put too much helium in it and it had burst. It was cared for and should of lasted longer. Very disappointed with the service.

Quality
Service
Value


Approx Cost:
37.50

Comments

By shirleyt7 - 0% Trust 21st April 2013 10:02 am

i enjoyed reading your review thank you

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By FLJ - 100% Trust 21st April 2013 8:33 pm

Gosh that's absolutely terrible. Very slack service! I would've complained!!!!

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By PartyMum - 50% Trust 3rd May 2013 11:11 pm

Party Shop North Lakes takes great pride in all balloons that are inflated within the store. In this particular instance, the foil balloon had been inflated in excess of 48 hours and no fault was found within the seams. Unfortunately, the care instructions as explained to the customer upon collection were not followed and the balloon was exposed to higher than normal temperatures whilst the customer was baking (on what was already an unseasonable warm Good Friday), resulting in rapid expansion of the helium which resulted in the balloon rupturing. After explaining the cause to the customer, the customer was then offered a replacement balloon at half the amount she originally paid for it which she accepted.

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75 Reviews
100% Trust
47 Compliments
13,275 Points
 (4/5)   8th August 2012 1:16 pm

Walked into their store today and wow there is quite a bit on offer and what I loved the most was the layout. Each theme has it's own section with everything related. Staff are friendly and the prices are good. Great range of costumes and don't get me started on their helium range...OMG.

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Service
Value