17 reviews about Fivestar Locksmith

06 Aug 2019

The people I dealt with were all very thorough, honest and reliable. I was very pleased with the service and the price. They made themselves available to times suiting me and were effective in getting the job done.

Approximate cost: $175

verified email - 09 May 2019

grate prices and fast and efficient service
Highly recommended

Approximate cost: $132

09 May 2019

Excellent service. They returned my initial call promptly. Were able to send a locksmith to suit my availability. He arrived in specified time yet called in advance to confirm. Fixed both doors and saved me money by not replacing lock needlessly but fixed existing one. Highly recommended!!!

Approximate cost: $220

17 Nov 2017

I was extremely happy with the service from Fivestar Locksmith. They were available to do the work I required very quickly after my online request, and Damian was extremely quick, professional and friendly. The price was reasonable and they were able to reduce the number of keys to an absolute minimum, which is just fantastic. I will always come back to Fivestar in the future.

21 Jul 2017

Called and spoke to on of the guys there. was in Wantirna South are they are based in Thomastown. He gave me some really excellent advice and referred me to someone local. Thank you very much mate. Appreciated your honest and valuable advice.

verified email - 28 Jun 2017

Grossly over-quoted. [redacted name] at Fivestar Locksmiths quoted $132 to cut a key for my letterbox after 2 phone conversations and viewing a photo of the lock via a text message. The lock had a number on it, and I was told that the he couldn't cut a key for it because the model was made in China. I subsequently secured 2 other quotes for $20. A local locksmith came out and organised my keys promptly for the $20 fee, and they work perfectly. I find such a quote to be extremely unethical, particularly given the nature of this tradesman's work. I have spoken to [redacted name] since he gave me the quote. On the first occasion he insisted that the keys would not open my letterbox. He was wrong. I would stay well clear of this business.

glenng884 09 May 2019

Hi There my name is Glenn and I am the owner of Five Star Locksmiths
I think this review is unfair and fraudulent
I do not know of any trades or services that attend site for $20.00 let alone do work on site for free
Every locksmith Company must have a minimum charge to cover for a fully qualified trades person to attend site
We are proud members of the Master Locksmith Association and we are approximately somewhere in the middle when it comes to our pricing .
No professional locksmith Company will attend site and do work for $20.00 as it is just not sustainable to do so.

22 Mar 2017

Excellent service!!! nothing was too much trouble!! prompt polite and efficient. David was wonderful. I would highly recommend this company A+ A+ A+

verified email - 15 Oct 2016

I phoned Five Star Locksmiths on Thursday at 5pm with my lock problems and Damien phoned Friday morning and said that he could call around in 15 minutes if that was okay. He gave me a quote before which I accepted as quite reasonable. Damien fitted my two new locks to the front door, three privacy locks to bedroom 3, Toilet and Bathroom. I had lost my key to the back door, so he removed the lock, checked it and said it was fine. This alone saved me an outlay of over $90. To make things even easier for me, he keyed all the locks alike and now I only need one key for front and back. He was also gone in less than 2 hours.
Good service like this from first phone call to "job done" is rare these days. Thank you Damien, Thank you Five Star Locksmiths.
Geoff
Mill Park

Approximate cost: $300

verified email - 22 May 2016

Excellent service!! These guys helped me out on the day when another company didn't show up. Highly recommend Fivestar Locksmith

verified email - 02 Feb 2016

I am one very happy customer and could recommend this company for any Locksmith work .
I can see why this place is called 5 Star Locksmith as it lives up to its name . Rare today to find such helpful staff , passionate about their product and service . Reliable , punctual and competitive prices .
The staff I dealt with were Andy on the end of the phone who I booked through and offered me several levels of locks depending on my budget . He gave positive answers for all prices of work .
Then their was Handsome Tom who actually did the work , phoned me 5 mins earlier than originally planned to organise me being at my property so the job could be done at the designated time .
A great job done also , Congratulations to these staff members , keep up the great work ethic .
6 Stars out of 5 !!!!

Approximate cost: $310

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