I had purchased a frypan at Coles Ballarat Central, that said it works with ceramic cooktops but it doesn't. So I when to the service desk to do an exchange. I went to the aisle to see if the Tefal frypans worked on my cooktop but they didn't either. So I returned to the service desk. I had to wait until the store manager Trevor, was finished chatting to the customer service team member & neither one of them even acknowledged I was standing there waiting. I have several outstanding customer service awards & the customer gets your attention before another staff member. I could overhear that the manager wasn't talking about something trivial that could have waited. I had an appointment & my time it important. Serve your customers as they approach the counter & not chit chat. Very poor.

Approximate cost: $11

I love Coles Supermarkets, especially this one!!
The service is usually faultless
The size of this Supermarket is great. Its a one stop shop for everything.
Their rewards system 'Flybuys' is great!
All produce is fresh. A great selection in their Deli.
This is a great place to do your shopping :)

Approximate cost: $Any

My local coles!
It just got self serv! Which I love.
You need patience for this, though.. trust me.
I love this coles.. I know it like the back on my hand!

The fruit and veg quality is great. The staff are helpful and friendly. There's a wide variety of items in every category. Priced competitively. Always someone on hand to help and always enough checkouts open.

Approximate cost: $variable