Amateur and incompetent business that promises but doesn’t deliver. First problems started with their poor website, which you basically have to reduce all security on your side to complete an order. Worst communication ever. No acknowledgement of the transaction except a copy of their internal email, which give no extra detail. No instructions about delivery time or pick up. No instructions about how to set up the bags. They tell you nothing and its up to you to follow up and chase them up at EVERY step. Phones are NEVER answered and you have to leave a message that is followed up the next day if lucky. Even then though, they cant tell you anything because they subcontract everything out and dont know what’s happening. Then they say that the owner ‘Andrew’ will contact you. When you are finally fed up with the non-service, absence of communication and complete lack of customer service, they respond to your complaints and desperate alternatives with abuse and accusations. Just totally unbelievable that a business that is so wrong on so many levels has survived at all. Be warned, dealing with this company will end in complete dissatisfaction and frustration. Just read their terms and conditions. Everything is viewed from their narcissistic viewpoint and they havent got a clue about seeing anything from a customer perspective. They just don’t get it!

Approximate cost: $80

We first used 4 Waste Removals when we moved into a house with an extra large yard and needed somewhere to put all the garden waste. We have found 13004Waste to be very helpful, friendly, efficient and convenient when it comes to making payments and ordering collections. We have since moved and continue to use their services in our new premises.

We needed a garden bag for clearing general green waste in the house we were renting. After ringing a few different companies, some of whom had a minimum requirement of service to them we went with 13004waste. Couldn't have been happier with the service, everything can be done online (ordering the bag to be cleared and payment) and they drivers collecting the bags are always pleasant.

Approximate cost: $14.00