I have been buying from VPD for years as my cat needs prescription food. I have found their prices are the best, even with shipping. The loyalty points are a great feature and it's nice to be able to cash them in for a discount on my order. They are extremely fast with shipping and on the rare occasion that I did have a problem with an order it was rectified promptly. The online chat is great as well. I will not shop anywhere else for my pet food and flea/worm products.