I was absolutely amazed, I left my details on line not expecting to hear anything as usually happens and WOW they had called me back within a few hours! I was treated so nicely and I knew what I wanted but the lovely staff were able to introduce me to another label that they thought I would like, and NO they weren't trying to sell me more expensive items they were actually cheaper and I love them. The little gift in my parcel was a nice surprise. As this was a phone order I was expecting to wait a week to get my goods but they were on my doorstep the next day! What more can I say but I will be shopping at Ci Simon from now on! THANK YOU to all.