I built with Ashford homes a few years back and apart from their 1$ a week compensation if the build was not completed by contract time, among other shifty things in the contract you needed to plead you case whenever you come across poor workmanship or mistakes which was common throughout the build! I had major headaches after the completed sign off due to them not installing correct upsized drainage which I paid extra for, I had to battle through consumer affairs to get something back from Ashford, when I ended up actually exposing the undersized drainage myself, I found the piping had not even been glued together in the first place leaking water behind my rather expensive retaining wall and pushing it forward. I would not bother building or contacting them again for the repairs! better off fixing it myself and doing a good job rather than what Hacks of builders and trades I had do it in the first place! expensive home put together by cheap trades and even cheaper components! with verrryyy poor complaints resolution!