Winni & Mini Photography

3.0
based on 2 reviews

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2 reviews about Winni & Mini Photography

verified email - 11 Mar 2024

Great experience 10/10

This is the 3rd time we have used Winni & Mini Photography. Tanha initially photographed our maternity followed by the newborn session. 12mths on we went back for a family session and captured an amazing beach sunset. That image is now on the wall in our family home. Overall was a great experience and I was blown away with the quality of the photos and end result. Thanks Tanha

tanhab 11 Mar 2024

Thanks Mike!!

verified email - 06 Mar 2024

Warning: deceptive advertising and expensive $239 per photo with a min of 5 @ $1195 total!!!

I feel compelled to issue a warning to those considering this service due to my own misleading experience. The website presents what appears to be 'discounted' prices for their services. However, be aware that these prices only cover the shoot itself and do not include any images. Should you wish to actually obtain any images from your shoot, be prepared to pay in the vicinity of $1000. This crucial information is not immediately visible, especially if you're viewing on a mobile device. It's hidden behind a "show more" button, or worse, you'll only discover this after your payment has been processed and your money taken, with a strict no-refund policy under any circumstances.

Additionally, the booking portal restricts title expansion, where crucial details about the shoot being a 'deposit' might be hidden. Without the supposed discount, each photo is priced at $239, requiring a minimum purchase of 5 photos - that's a staggering $1195 for just 5 digital photos! For such a price, it might be worthwhile to consider other services.

I was further disappointed by the service when, after expressing my unawareness of these extra costs to Tanha, the suggestion to cancel the shoot was quickly made. Ironically, the shoot day saw rain, which would have led to a cancellation anyway. Yet, no exemptions or alternatives were offered to accommodate the unforeseen weather conditions.

I felt misled by the deceptive advertising and lack of transparency regarding the true cost of the service. Those interested in this service should proceed with caution and ensure they have all the information before making any commitments. Also I suggest looking into your consumer rights with the ACCC and Queensland Office of Fair Trade if you feel deceived by a business.

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