Ideally located within walking distance from my home. However, they are happy to do local drop/pick-up if required eg. when it's raining. Service is top notch always willing to help or provide an alternative business if they cannot do the job. They accept Bartercard for the labour which is a bonus

Told me to check my tyres before giving me a service, thus saving me money getting a service I didn't need. This convinced me that I should take my car there, and it was serviced well.