We had afternoon tea here a couple of days ago. I was really happy with the service and thought that the staff really went out of their way to make sure we had a positive experience.
My daughter had a milkshake and I had green tea. We also ordered a couple of cakes. I thought it was very decent that we were offered a 'kids size' milkshake even though this was not on the menu, and I would quite happily have paid for a full priced, adult sized milkshake which my daughter definitely wouldn't have finished.