This Newcastle company is the agent for CTM mobility scooters in this area. They seem to be very pleasant and reasonably efficient when performing low intensive cosmetic servicing (as long as you are prepared to pay the $85 call out fee).
I would not recommend them for any mechanical work and from experience would never trust them with my scooter again. After the first service I started to have problems and then after a succession of further services, my scooter got progressively worse. First they tell me now that the motor is broken and I will need a new one. Then I'm told that maybe they could open the motor, clean it out and it might be OK. But that might take 4 hours labour or more! New motor - quoted over $800 to supply and between $100 - 200 to install. I suspect that they actually caused the problem in the first place. I've already paid several hundred dollars on servicing over the past 12 months.
I'm now being billed $70 for them to tell me that I need a new motor after being told that they would call me with a quote before they did any work. I've also been told that if the bill is not paid they would keep the scooter!
Be warned - servicing disability equipment is a cash cow for these companies.