Had walked past many times and on this particular day thought we would give it a try, that was our first mistake.
We were very disappointed with every aspect of Vaby's.

The food was terrible, we ordered the Seafood Platter, the seafood was not fresh, had not taste and was watery.
The garlic prawns had huge chunks of uncooked garlic, while the calamari was like chewy rubber bands, horrible.
When the waitress collected our plates she asked what the meal was like and we told her, she just said ok, smiled and walked away.

The dessert, chocolate ice cream cake was terrible.
The base was so hard we couldn't break off a piece with our fork and had to saw away at it with a knife, only to find the biscuit base was dry and inedible and had a thick butter layer on top (terrible). The ice cream had large ice shards through out and again was inedible.

Even my cup of tea was bad, cold, delivered with 6 sachets of sugar but no milk, even though I ordered a white tea.

And during our horrible lunch they had a Medical program on tv, having Medical procedures (Stomach Surgery) on tv in a restaurant, not a good idea.

We collected the bill and asked to speak to a Manager, we waited and waited and after asking again were told the Manager was out. We asked for the next in charge, waited and waited and after asking again were told by the original person we asked that she was in charge. She apologised, however would not reduce the bill and then had the audacity to ask if we were going to tip. Our tip was to train the staff on customer service and send the Chef to cooking lessons.

We complained to Head Office and received an email that someone from the Store would contact us, no one did.
We followed up but nothing ever came of it.

Utterly horrible experience, waste of time and money. We ended up buying McDonalds on the way home.

Quality: The main meals here were fantastic, however the en trees and breads we received seemed a little cold and undercooked.

Service: The service was good and friendly, but a little slow, as if they were understaffed.

Value: The regular menu prices leave a little to be desired, but the specials menu and the combos are fantastic value.