My Espresso was brilliantly serviced by these guys. It runs like an absolute dream every time it's been there. And they don't treat me like an idiot or bull***t me or overcharge me. I think these guys are terrific and I've experienced several who were NOT!

I have had my Vespa serviced here a few times and I am quite tired of this service centre. They never seem to call me when my bike is ready to pick up, they either lose my number or forget to call. I always have to call them to see if it is ready. In addition, about a month ago I called them to see if they could help me fix the mirror on my Vespa as a pedestrian had bumped into me (by running on to the road) and it got loose and finally snapped off. It has been a month now, no calls, no information as to whether the order they put in for a mirror for me has arrived. They didn't believe me when I said I hit a pedestrian (he ran out from tram onto the road without looking onto a busy road whilst the lights were green) and they haven't bothered to get in contact about it. I need my bike so I've been riding with one mirror for a month now, waiting for contact. I finally called them last week and they said 'well, if we haven't called you, then it probably isn't in yet' and that I would get a call back from the guy at the front desk tomorrow. no call again so I called back, again, they said they would call and didn't. I am so disappointed. To add insult to injury, they never remember my name, even though I have a pink Vespa (distinctive) and have been to them about 4-5 times. I won't be returning.

Approximate cost: $220