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15 reviews about The Workshop

verified email - 14 Sep 2012

I booked my car in for a minor service, including wheel alignment and a wash. I picked up my car on the same day, it had not been cleaned at all, driving it home I found the alignment had not been done, as my car was still drifting to one side. I don't know what kind of minor service was done, as I am no mechanic. I would definately not go back. The only positive was that the gentleman working at the front desk was lovely. I think I paid close to $300 for nothing.

Approximate cost: $na

sandrad171 19 Oct 2012

Thanks for that info. Thats really good to know.

The Workshop 17 Jul 2013

Hi,
Thanks for taking the time to write a review on our business. Our marketing team has taken your comments very seriously and would love to get in contact with you to rectify the issue. If you please, could you email [email protected] with your review so we can make contact with you.
Thank you kindly,
The Workshop

annc631 02 Aug 2015

This place is the biggest joke around! I don't know how it is still in operation!

verified email - 23 Aug 2012

This mechanics is super dooper clean and you don't have to go to all diffferent places to buy tyres, get a wheel alignment, brakes done etc, everything is done at the one place. I bought a voucher, they did a tune up full service even washed and vacuumed my car. Excellent service except for one thing. . .My dad changes the oil for me inbetween services, and uses a ryco oil filter and after i had my full service from these guys my dad noticed that the next time he changed the oil it was filthy and the same ryco oil filter was still on yet the workshop use a different brand! I phoned and asked them if they use ryco oil filters and they don't, they said not changing the oil must have been an oversite, but I am a bit suspicious whether they just thought they could get away with it. They didn't offer to change oil for me so have been reluctant to go back although everything else seemed okay.

Approximate cost: $149

The Workshop 17 Jul 2013

Hi,
Thank you kindly for taking the time to review our business. Your review has been noted by our marketing department and we'd love to get in contact with you to discuss some of your concerns. If you please, email [email protected] with your review so we can get in contact with you. Thanks, The Workshop

annc631 10 Nov 2015

All of your money goes towards the flash interior and fancy waiting room!!!!

verified email - 17 Feb 2012

I have a new car have had it for just over two years. My new car warranty is not void using these guys. After i found them (3rd service) I have continued to use them (3 services in total)

Communication during the service is great. and they send texts thru to confirm your appointment and when it is ready to be picked up.

Friendly staff. They will give you price + quality options if parts need to be replaced.
And the car gets a wash and clean after all the dirty jobs are done.

Price is very reasonable. I will continue to go back to these guys.

The Workshop 17 Jul 2013

Hi, Thanks for your lovely review of our business. We appreciate you taking the time to write about The Workshop and would love to send you a little gift of appreciation. If you please, could you email [email protected] with your review so we can get in contact with you. Thanks again, The Workshop

verified email - 03 Jun 2011

Forget about paying outrageous service prices these guys are reasonable and efficient and really do care about your car. Friendly staff and a very nice waiting lounge with good coffee if you want to wait. Next door to Bunnings.

Approximate cost: $200

The Workshop 17 Jul 2013

Hi, Thanks for your lovely review of our business. We appreciate you taking the time to write about The Workshop and would love to send you a little gift of appreciation. If you please, could you email [email protected] with your review so we can get in contact with you. Thanks again, The Workshop

verified email - 22 Dec 2010

Booked my car in for a long service. Communication during work was very good with telephone calls to let me know of progress. Staff friendly and polite. Invoice was clearly explained when I collected the car, which had also been cleaned. Would use again.

The Workshop 17 Jul 2013

Hi, Thanks for your lovely review of our business. We appreciate you taking the time to write about The Workshop and would love to send you a little gift of appreciation. If you please, could you email [email protected] with your review so we can get in contact with you. Thanks again, The Workshop

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