2 reviews about Sundowner Rockbank Caravan Park

verified email - 25 Mar 2014

The experience from hell. Not much point complaining about the service because there was none & the rudest office staff I have ever come across. They didn't help with anything that we needed that was in the hire agreement. Steer well clear of this place & nothing special either.

verified email - 06 May 2009

When we first arrived after booking a cabin 2 weeks earlier they told us we couldn't have the keys till 1pm this was at 10 am, so we went back at 1 pm and they they had gives us the wrong cabin we had booked a 2 bed room they gave us a 1 bed room, finaly we got the right cabin and i had told them that we would be there aprox 4 weeks if it was going to be more or less i would let them know after 3 week they rang me and said thay we had to had back the keys by 10am as they had rented the cabin to someone else and had no more cabins available to put us into so we had to find some where else to stay for the next week

Approximate cost: $350 week

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account