3 reviews about Soul Communications

verified email - 25 May 2014

I was very happy with their quick response when we had a problem with our landline. They were great to speak to over the phone and were helpful. I would recommend them as the prices are competitive.

verified email - 24 Jul 2009

Very good and cheap with Internet service bundled. Only currently $15 for $300 Cap. Reception isn't too bad. It looks like they are using the Opt us service for their network.

Approximate cost: $15

verified email - 01 Jun 2009

Generally Soul has provided us with a satisfactory level of service. Teleconsulting sales calls are very regular (border on harassment). We recently received another call from an employee saying that our plan was becoming obselite in June 09 and that it was imperative she change our current plan to a more expensive plan immediately. When we told the staff member that we will be researching into other deals from other companies, she panicked and said we could remain on our current plan indefinitely.
While I understand sales need to be generated it isn't very nice to mislead and lie to existing customers in order to meet sales targets.
Soul has also recently sent us a letter saying that a fee will be charged for paper invoices and that they "invite you" to register for EBill. This is not an invitation. Not much choice is given especially when a $3 fee is applied.

Approximate cost: $70

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