2 reviews about Sambello Menswear

09 Oct 2016

Sambello Menswear is the go to menswear shop for the Narellan area if you are looking for value for money and great service. Most other menswear shops in the area are focused on just making the sale. Here they take the time to work with you to ensure you are fitted correctly and offer assistance in selections and options.
I have shopped on several occasions over a number of years and every time I have received excellent service.
Saves the time of driving into the city to get city service and they always throw in an extra item such as cufflinks or a pair of socks as a bonus.
Remember this is not a bespoke shop, they have premade sizes but a good range of quality items at a reasonable price.
If you are looking for semi formal clothing or a new business shirt or suit give them a try, if you want a bespoke tailored suit go elsewhere and pay three times the price, the choice is yours.

verified email - 14 Jan 2014

I made a few purchases. One item that i had purchased a polo shirt for a Christmas gift. When I got home i went to wrap it & noticed a bumpy mark on shirt which looked like a fault in the material of shirt. I went to take shirt back & they are refusing a refund on a clearly faulty product. They were willing to exchange the product however I'd purchased something else instead & didn't think I'd have an issue requesting a refund on a faulty item that I'd taken back the next day still in bag with tags & receipt. They do not give refunds regardless. The store assistant were very rude to me & unfortunately I've had to seek the assistance of The Dept of Fair Trading & currently awaiting the outcome! I have been a loyal customer & i have made several purchases at this store before. After this experience in December of 2013 & still awaiting the outcome of a refund on a faulty twenty dollar polo shirt, NEVER WILL I SHOP THERE AGAIN.

Approximate cost: $19.99

Velvethearts 15 Jan 2014

Shocking! Thanks for the review! A place to avoid for sure!

Moonshine 15 Jan 2014

Yes I'm very disappointed with the manager of this store as I have been a loyal customer & made purchases in the past. This time round I purchased three shirts one of which had the brown lumpy marked line of approx 1&1/2 cm long imbedded in the material, looking like a manufactures fault in material. I didn't want a refund on all the shirts, just the one with the fault. Very unfair!!!

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