We were referred by a friend to railway and I am disappointed to say the least.

Our dog went for X-rays and we got a call to do a biopsy while she was under - that I was impressed with. Unfortunately, she was sent home smelly and without painkillers and clearly was in pain as she cried all night long. I had to go back the next day to get some.

It was then confirmed she had cancer and we were devastated, it felt like they had no compassion at all and I felt like we weren't really looked after at all, it was a huge struggle to get copies of the information which easily could have been emailed.
So I rang a few other vets to get advice on it and I gave up with them.

I asked for the information to be sent to our local vet and they confirmed it would be done and that we could get more painkillers from them as it was a bit of a trip... this wasn't done, our local vet had to chase it up for us and after all that they couldn't actually fill the script even though Railway said they could, they haven't even called us to check how our dog, they suggested a consultation (which costs us) even though we know it was fatal. Pretty traumatic experience as it is and the service didn't help.

Approximate cost: $1000

Always friendly and ready to fit me in. Nothing but good things to say - I was using another vet but they were so expensive. I have converted to this vet now.

I rescued a baby Rainbow Parakeet from some crows as I've never cared for birds of any sort and the bird being a native I rang the RSPCA and they told me my nearest Native Wildlife Rehabilitation Center was Railway Ave Veterinary Hospital. When I arrived and told them I save dthe poor guy I was informed it would cost me over $380 and upwards to fix him. When I told them the RSPCA told me too bring him here they still charged me a consultation fee and wouldn't take the bird. I rang RSPCA confused as they are suppose to take injured wildlife and to take it back there to yet again be told it will cost me more money. If thats what you get for helping native endangered wildlife I won't be doing it again. I now tell anyone who asks me not too go there as they are obviously more interested in the money than the welfare of native wildlife and should be taken off the the RSPCA's center list.

I work at a local school and often we get hurt or injured birds or animals. This vet takes the birds and delivers them to a local sanctuary. They take animals and deal with them at no cost to the school. Very helpful also with advice on pet care and other pet issues. Excellent service.